Contact information
We're always happy to help.
If you can't find the answer you're looking for on one of our information pages, or if you need a little extra help with your order, our Customer Care team is here for you.
Email: support@zoovnewyork.com
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number, if applicable
- A brief description of your question or concern
- Photos of the product if your inquiry relates to an order, damaged item, or product issue
Customer Care Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
We aim to respond to all inquiries within 48 hours.
Please note: Response times may be slightly longer during weekends, holidays, and high-volume periods.
ZOOV NEW YORK
Customer Care:support@zoovnewyork.com
Website: zoovnewyork.com